The Managing Director oversee day to day operations; liaising with clients, driving strategic company growth, and are responsible for the overall performance the business unit.
Essential Duties and Responsibilities
- Developing and executing business strategies to achieve short and long-term goals for the business.
- Reporting to the MSP Corp team, providing local expertise, insights, and advice.
- Developing and implementing business plans to improve cost-efficiency.
- Maintaining positive and trust-based relations with local employees, clients, and the community they operate in.
- Overseeing the company's local business operations, financial performance, clientele, and community ventures.
- Supervising, guiding, and delegating effectively to their local team.
- Ensuring company policies, standards, and legal guidelines are clearly communicated and followed.
- Assessing, managing, and resolving problematic developments and situations.
- Leading the building and enhancing of the company's public profile on social media, at events, community engagements, etc.
- All other duties as assigned.
Qualifications and Requirements
- Extensive experience in Managed IT Services and general business management.
- Experience in leading, engaging, and mentoring the local team.
- Cultivating strong relationships with employees, clients, and community groups.
- Experience developing and implementing business strategies, client service and retention plans, and analyzing data to inform or update strategies.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical, critical thinking, and problem-solving skills.
- Ability to manage multiple projects concurrently and meet deadlines.
- Identify new business opportunities and partners.
- Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, employees, and clients.
Working Conditions
- Full time, salaried role in office and remotely when possible.
- Role requires local travel and limited regional travel.
- Candidates should be based in or around the London ON area for regular office access.