ABOUT STRONGHOLD I.T.: Stronghold I.T. is a growing Managed IT Service firm based in London, ON. We’re seeking individuals who share our values and are eager to contribute to our team. If you’re passionate about making a positive difference in IT, we encourage you to apply today!
THE POSITION: As a Sales Associate and ambassador for Stronghold, your primary responsibility is to drive sales within the Southwestern Ontario marketplace.
This involves:
- Building and Managing Relationships: Establish and nurture new relationships to promote Stronghold I.T.'s service offerings.
- Client Acquisition: Work towards adding new clients to our portfolio.
- Supporting Marketing Initiatives: Assist the team in executing various marketing strategies.
EDUCATION/EXPERIENCE:
- Post-secondary marketing and/or business diploma
- Minimum of 4 years experience in a similar sales role
- Preference given to applicants with an ITIL Foundations Certificate
COMMUNICATIONS/INTERPERSONAL SKILLS:
- Outstanding communication skills (verbal, written, phone)
- Customer service oriented
- Ability to multitask and adapt to changing priorities
- Self-motivated and able to work in a fast-paced environment
- Goal-oriented, organized team player with strong time management skills
- Comfortable with cold calling and lead generation
- Proficient in presenting and promoting products/services to prospective clients
KNOWLEDGE/SKILLS:
- Broad knowledge of technology and its business applications
- General understanding of Microsoft O365, Disaster Recovery solutions, Cloud computing and IT security
DUTIES AND RESPONSIBILITIES:
- Relationship Building: Regularly interact with new prospects to represent Stronghold I.T.
- Product Knowledge: Achieve a complete understanding of Stronghold’s products, services, and brand.
- Travel: Be available to travel within our territory to meet with prospects and clients.
- Lead Generation: Follow up with potential clients via phone or email with the goal of booking sales meetings.
- Product Promotion: Educate prospects on how Stronghold I.T. suite of products can benefit their organization.
- Research: Research new accounts and attend relevant tradeshows to create your own leads.
- Marketing Support: Help develop and maintain prospect marketing lists.
- Team Collaboration: Work with other team members to strategize various sales opportunities.
- Client Onboarding: Participate in our onboarding process for new clients.
- Daily Reporting: Share stats/metrics from the previous day in our daily Round Table meeting.
- Workflow Management: Prioritize workflow based on opportunity value.
- Continued Learning: Attend internal meetings, sales events, and commit to training to stay updated on the latest developments.
- Marketing Assistance: Be available as a resource for senior marketing personnel who might need assistance with a variety of tasks associated with our marketing efforts.
- Sales Targets: Strive to meet and exceed quarterly sales targets.
- Time Tracking: Capture your time and activities within a prescribed software application.
- Business Plan Development: Help develop and implement a sales business plan.
REQUIREMENTS:
- Valid driver license and reliable transportation.
- Availability to work an average of 40 hours per week
BENEFITS OFFERED (After probation):
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Ongoing Educational Contributions